The service
DCOS Software LLC provides web-based software modules for shop and business operations. Features may differ by subscription, may change over time, and may include beta or preview functions identified as such.
Accounts and responsibility
Customers are responsible for accurate account information, authorized user access, credential security, and the legality and accuracy of information submitted through the service. The customer remains responsible for its own business, engineering, quality, manufacturing, and approval decisions.
Subscriptions, fees, and delivery
Paid access is provided digitally after signup, payment approval, and any required onboarding. There are no physical goods to ship. Pricing, included modules, billing frequency, and renewal terms are shown before purchase or in an order form. Unless expressly stated otherwise, charges are in U.S. dollars.
Customer data
Customers retain their rights in content submitted to the service. Customers authorize DCOS and its service providers to host, process, copy, and transmit that content as necessary to operate, secure, support, and improve the subscribed service.
Acceptable use
Users may not interfere with the service, attempt unauthorized access, upload unlawful or malicious material, violate another person’s rights, or use the service in a manner that creates unreasonable security or operational risk.
Availability and third-party services
DCOS works to provide reliable access but does not promise uninterrupted or error-free operation. Some features depend on third-party hosting, communications, identity, storage, and payment services.
Intellectual property
DCOS owns its software, branding, site content, product design, and related intellectual property, excluding customer-submitted content. No ownership transfers through a subscription.
Disclaimers and limitation
To the extent permitted by law, the services are provided without warranties not expressly stated in a written agreement. DCOS is not responsible for a customer’s manufacturing decisions, product conformity decisions, or use of generated records without appropriate review. Liability is limited to the extent allowed by applicable law and any controlling written agreement.
Termination
Access may be suspended or terminated for nonpayment, material breach, security risk, or unlawful use. Customers may cancel future renewal as described in the Refund and Cancellation Policy.
Governing law and contact
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Questions may be sent to blake@dcossoftware.com.