Information we collect
DCOS may collect account and contact information, business details, subscription and billing records, support communications, product usage information, device and log data, and files or job records submitted to enabled software modules.
Payment card information is processed by the payment provider and is not intended to be stored directly by DCOS.
How information is used
Information may be used to provide and secure the service, create and administer accounts, process subscriptions, answer support requests, maintain records, improve products, prevent abuse, and meet legal obligations.
When information may be shared
DCOS may use service providers for hosting, email, authentication, file storage, analytics, and payment processing. Information may also be disclosed when required by law, to protect rights or safety, or as part of a business transaction. DCOS does not sell customer job files as a data product.
Security and retention
DCOS uses reasonable administrative and technical measures intended to protect information. No internet service can guarantee absolute security. Information is retained as needed to provide the service, maintain legitimate business records, resolve disputes, and comply with law.
Choices and contact
You may request access, correction, or deletion of certain account information, subject to contractual and legal recordkeeping requirements. Account owners may also manage authorized users and submitted content through available product controls.
Privacy questions can be sent to blake@dcossoftware.com.
Policy changes
This policy may be updated as DCOS products and legal requirements change. The effective date shown above identifies the current version.